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Services Provided by TVSS
 | Instrument repair at your site to
return the instrument to manufacturer's operating specifications. All repairs include
verification of instrument performance using the manufacturer's test solutions and
conditions.
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| Preventive maintenance services
designed to keep your instrument performing to manufacturer's specifications for the life
of the instrument. Regular maintenance will prolong the useful life of an instrument and
minimize the occurrence of breakdown.
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| Technical support to solve problems
related to operation and maintenance of your system. Whether the problem is a difficult
separation of compounds or questions about instrument capability, TVSS
can assist you in getting the most out of your chromatographic system.
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| Training
in the operation and maintenance of HPLC, GC and MSD instruments. We can provide many
standard classes from basic operation to advanced troubleshooting at your site for up to 5
people. TVSS provides cost-effective training on your equipment to meet
your specific needs.
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| Bench repair services for small
modules. One of the most cost-effective methods of repairing modular components is to send
the module to TVSS for repair. This eliminates the travel charge and
results in lower labor costs. By taking advantage of the many shipping alternatives, speed
and cost can both be balanced to have a module repaired quickly and economically. Please
inquire for a personalized quote for the specific module to be repaired.
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| Qualification services. In any
regulated environment, instruments must be qualified to prove that results obtained are
accurate and reproducible. TVSS can provide qualification services to
meet your laboratory's needs.
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| Maintenance contracts for your
instruments. TVSS can provide a fixed-cost estimate for your laboratory
to cover a wide range of services from hardware repair to qualification. Our experience
and training allow us to supplement any on-site support your facility may have or to
provide complete support for your instruments.
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| Replacement parts for you instrument.
TVSS can provide replacement parts for your instrument from many
different sources. In a competitive environment, different vendors compete to bring you
alternatives to manufacturer-produced parts. Most of these parts are equal or superior to
the manufacturer's part. TVSS has screened the different vendors to
provide you with the highest quality parts to keep your system running at peak efficiency
while controlling your cost. |
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